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Congratulations
Congratulations on your new home! As a new tenant, we would like to offer you a nice home in a pleasant neighborhood. But before you have made your house your home, there is often a lot to arrange. The information on these pages will help you on your way with practical information and direct links to important pages on our website.
My Vesteda, your online portal
Looking for your rental contract, accessing your payments or reporting a repair request? You arrange everything easily and quickly via My Vesteda. Within 3 days from the start date of your lease, you will receive a link by e-mail to log in to My Vesteda.
Tips by Vesteda
Registration with the municipality
Registration with the municipality
As a new resident, you must always register yourself with the municipality where you will be living. Do this as soon as possible after signing the contract and within five working days of your actual move. This will ensure that other agencies are also aware of your move. When you register at the new address, you will automatically be deregistered from the old address. More information can be found on the website of the municipality, Department of Civil Affairs.Insurance
Insurance
As the tenant of an apartment, you must take out home contents insurance with an insurance company of your choice. It is not for nothing that we mention this obligation to take out such an insurance policy in our General Terms and Conditions, as part of your rental agreement. After all, without home contents insurance you will be responsible for fire, soot and water damage to your home contents and you will be responsible for any additional costs unless you are able to recover all these costs from another party.TV, internet and phone
TV, internet and phone
You can sign a service contract for TV, Internet, and a landline with a service provider in your area.Change of address
Change of address
Don't forget to notify your change of address to your municipality, insurance company, your doctor, your telecom company, your bank and any major companies that send mail to you. PostNL also has a relocation service. Through the Relocation Service, you inform all important companies about your move through PostNL. Mail still addressed to your old address after your move can be forwarded (for a fee).Water, gas en elektra
Water, gas en elektra
As a new tenant, you are responsible for organizing your own service provider for water, gas, and electricity. When we handover the residence to you, you will receive a report containing the meter readings. If you use district heating or a geothermal system, then register with the relevant service provider.Neighbours
Neighbours
It may go without saying, but in all the hustle and bustle surrounding the move, it may slip by. Don't forget to introduce yourself to your new neighbors, too.
Tips by Vesteda
Registration with the municipality
As a new resident, you must always register yourself with the municipality where you will be living. Do this as soon as possible after signing the contract and within five working days of your actual move. This will ensure that other agencies are also aware of your move. When you register at the new address, you will automatically be deregistered from the old address. More information can be found on the website of the municipality, Department of Civil Affairs.
Insurance
As the tenant of an apartment, you must take out home contents insurance with an
insurance company of your choice. It is not for nothing that we mention this
obligation to take out such an insurance policy in our General Terms and Conditions,
as part of your rental agreement. After all, without home contents insurance you
will be responsible for fire, soot and water damage to your home contents and you
will be responsible for any additional costs unless you are able to recover all these
costs from another party.
TV, internet and phone
You can sign a service contract for TV, Internet, and a landline with a service provider in your area.
Change of address
Don't forget to notify your change of address to your municipality, insurance company, your doctor, your telecom company, your bank and any major companies that send mail to you. PostNL also has a relocation service. Through the Relocation Service, you inform all important companies about your move through PostNL. Mail still addressed to your old address after your move can be forwarded (for a fee).
Water, gas en elektra
As a new tenant, you are responsible for organizing your own service provider for water, gas, and electricity. When we handover the residence to you, you will receive a report containing the meter readings. If you use district heating or a geothermal system, then register with the relevant service provider.
Neighbours
It may go without saying, but in all the hustle and bustle surrounding the move, it may slip by. Don't forget to introduce yourself to your new neighbors, too.
Tour and tips My Vesteda
Your energy label
Every home in the Netherlands has an energy label. The greener the energy label, the more economical a home is. This not only has an impact on the environment, but also on your wallet and living comfort.
Read the frequently asked questions about the energy label, check out your own energy label and discover what you can do yourself to use energy efficiently.
Frequently asked questions
As a new tenant, when will I have access to My Vesteda?
Within 2 business days of the effective date of your lease, you will receive an activation notice by email.
When will I receive my rental contract?
You will receive the rental contract within 7 working days after accepting our offer.
When is the key transfer again?
The date and time of the key transfer is in the rental proposal you receive by email. Before accepting the rental proposal it is advisable to note this date and time in your calendar. After accepting the rental proposal digitally, this can no longer be found in your account.
Can I start moving right after the key transfer?
Once you have received the key, the rental property is yours and you can start with packing, moving and decorating!
Am I responsable for organizing my own service provider for water, gas and electricity?
As a new tenant, you are responsible for organizing your own service provider for water, gas, and electricity. When we handover the residence to you, you will receive a report containing the meter readings. If you use district heating or a geothermal system, then register with the relevant service provider.
